1. All of the products sold on this website are virtual goods, which require no shipping – the products are automatically issued & delivered to the buyer's provided Discord account after a successful and fully cleared & approved payment.

2. In addition to the usual Stripe order emails, you will be able to generate your purchased product through our Dashboard (www.seamlessproxies.com), which contains detailed activation instructions and Discord (IM) server invite, both of which are required to start using the service.

3. Our services are supplied by market-leading ISP/VPN providers, which ensures high quality and availability. Nevertheless, some sites see VPN/Proxy service as unwanted traffic and actively limit access, which means we cannot guarantee you (customer) being able to access your selected site uninterruptedly, nor offer a refund in that case.

4. We might issue a partial refund as a goodwill gesture, however, this is not guaranteed and will be completely at our own discretion. The refund will consist of your initial payment minus cost of data already consumed & initial payment processing fees.

5. If the customer is unhappy with the service, they might contact us via the usual channels to try to resolve. We will aim to fix the issue wherever possible, however, if no solution is found, a partial refund for the unused data might be offered at our own discretion.

6. We do not issue or offer returns, returns or replacements for digital products, once they have been redeemed or used. Considering the items sold on this website are virtual goods, returns do not apply nor exist.

7. Our website calculates taxes based on the buyer's location. The purchaser's payment & location meta data is analysed automatically by market-leading anti-fraud tools to identify any fraudulent activity (i.e. tax evasion, unauthorised purchases) and reject said orders. The payment for such fraudulent (incl. tax evasive) orders will be refunded in full minus the initial payment processing fee, with access to services revoked immediately.

8. For customers located in the European Union, you have the right to withdraw from your purchase within 14 days of the order confirmation without giving any reason. However, this right of withdrawal expires prematurely if the performance of our services has begun with your express consent and acknowledgment that you thereby lose your right of withdrawal.

9. If you are a consumer within the meaning of consumer protection law, statutory warranty rights apply. These rights are not affected by our refund policy. If you are located in Germany, the statutory warranty period is 2 years from delivery of the service.